Returns & Refund Policy
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MAKKITT, LLC RETURN POLICY
Website: https://makkitt.com
The website listed above, hereinafter referred to as the "Website," is operated by:
MAKKITT, LLC, a limited liability company organized under the laws of the District of Columbia, hereinafter referred to as "Makkitt."
Makkitt.com is committed to ensuring your shopping experience is positive and hassle-free. Our 30-day return and refund policy exemplify this dedication. You have 30 days from the date of delivery to return your item. We exclusively accept eligible items – those that remain unused, undamaged, and are returned in their original packaging along with the initial receipt. Please note that items marked as "final sale" cannot be returned or refunded.
Requesting a Refund
Customers may request a refund for goods sold within 30 days of receipt. To be eligible for a return and refund, the following conditions must be met:
- Original Packaging: Customers must return the item in its original packaging.
- Unused and Undamaged: The item must not be used or damaged.
- Original Receipt: The item must be returned with its original receipt.
- Unworn and Tags Attached: Items must be unworn, and tags must be attached.
Customers are responsible for covering the return shipping costs, and a refund will only be issued once the item has been inspected.
Exclusions
Please note that the following items are not eligible for return, refund, or credit:
- Final sale items
- eGift cards
Return and Refund Process
The majority of returns are refunded via store credit in the form of a Makkitt Discount Coupon or electronic eGift card. Returns are processed within 5-7 business days after your item(s) are delivered to us. You will receive credit only for eligible items.
Makkitt’s Right to Reject Returns
Makkitt reserves the right to decline returns and refunds that do not meet the stipulated conditions or exhibit an unreasonable return pattern. We aim to ensure fairness for all customers.
Return Pattern Monitoring
To ensure a positive shopping experience for all our customers, we may monitor return patterns. In cases where we identify an unreasonable return pattern, we may restrict or refuse future transactions from those customers.
Approved Returns and Shipping
In the event of an approved return, Makkitt will issue a refund to the customer in the form of a Makkitt Discount Coupon or electronic gift card.
Return Packaging
When initiating a return, please make sure to package each order separately. If multiple orders are returned inside a single return package, your return will require additional time to process.
No Refunds on Sale Items
Please note that no refunds are permissible on sale items.
Contact Us
For any questions or comments regarding this Returns & Refund Policy, please contact us
We value your satisfaction and are here to assist you. Your positive shopping experience is our priority.