Returns & Refund Policy

MAKKITT, LLC RETURN POLICY

Website: https://makkitt.com

The website listed above, hereinafter referred to as the "Website," is operated by:

MAKKITT, LLC, a limited liability company organized under the laws of the State of Delaware, hereinafter referred to as "Makkitt."

Makkitt.com is committed to ensuring your shopping experience is positive and hassle-free. Our 30-day return and refund policy exemplify this dedication. You have 30 days from the date of delivery to return your item. We exclusively accept eligible items – those that remain unused, undamaged, and are returned in their original packaging along with the initial receipt. Please note that items marked as "final sale" cannot be returned or refunded.

Requesting a Refund

Customers may request a refund for goods sold within 30 days of receipt. To be eligible for a return and refund, the following conditions must be met:

1. Original Packaging: Customers must return the item in its original packaging.
2. Unused and Undamaged: The item must not be used or damaged.
3. Original Receipt: The item must be returned with its original receipt.
4. Unworn and Tags Attached: Items must be unworn, and tags must be attached.

Order Cancellation

Once your order is placed and processed, it cannot be cancelled. If you require a refund for an order that has already been placed and processed, you will need to await the receipt of your product. Upon receiving the product, you may proceed with its return to us. Your refund request will be processed only after we have received the product. Customers are responsible for covering the return shipping costs, and a refund will only be issued once the item has been inspected.

Cancellation Policy

Customers have a limited window of one hour from the time of order placement to cancel their order. This policy aims to facilitate swift order processing and shipment. After this one-hour window, cancellations will not be accepted as our system immediately begins processing orders for prompt delivery. We apologize for any inconvenience this may cause. We encourage customers to carefully review their orders before finalizing the purchase. If you have any concerns or questions regarding your order, please contact our customer support team immediately after placing your order. Please note that once the cancellation window has elapsed, the standard return and refund policy will apply. This policy is subject to the regulations of the United States and is designed to ensure efficient order processing and timely delivery for our valued customers.

Return and Refund Process

The majority of returns are refunded via store credit in the form of a Makkitt Discount Coupon or electronic eGift card. Returns are processed within 5-7 business days after your item(s) are delivered to us. You will receive credit only for eligible items.

Makkitt’s Right to Reject Returns

Makkitt reserves the right to decline returns and refunds that do not meet the stipulated conditions or exhibit an unreasonable return pattern. We aim to ensure fairness for all customers.

Return Pattern Monitoring

To ensure a positive shopping experience for all our customers, we may monitor return patterns. In cases where we identify an unreasonable return pattern, we may restrict or refuse future transactions from those customers.

Approved Returns and Shipping

In the event of an approved return, Makkitt will issue a refund to the customer in the form of a Makkitt Discount Coupon or electronic gift card.

Return Packaging

When initiating a return, please make sure to package each order separately. If multiple orders are returned inside a single return package, your return will require additional time to process.

Restocking Fee

In addition, please be aware that Makkitt will charge a 25% restocking fee for each return item, which will be deducted from the refund amount.

No Refunds on Sale Items

Please note that no refunds are permissible on sale items.

Exclusions

Please note that the following items are not eligible for return, refund, or credit:

• Final sale items
• eGift cards

Delivery and Shipping

At Makkitt.com, we understand the importance of fast delivery. That's why we offer super-fast shipping, ensuring your order arrives in under 15 business days. Delivery times vary based on your chosen shipping option during checkout. Most orders are processed and shipped within 3 to 5 business days. You can easily track your order on our website once it's dispatched. For your convenience, multiple items in one order may be shipped in separate packages due to logistics. Customs fees may apply in specific countries or for certain products. Please keep in mind that our heavy and oversized products typically take 5 business days to be prepared and shipped. Once shipped, delivery might take up to 15 business days. Please be mindful of these time frames when placing your order and contact us only if you have not received your tracking number or product within the specified time frame. We apologize for any inconvenience this may cause, but rest assured, our entire team is working hard to expedite the process. Your satisfaction is our priority, so please don't hesitate to reach out with any questions or concerns. Kindly allow at least 24 hours for a response.

Contact Us

For any questions or comments regarding this Returns & Refund Policy, please contact us

We value your satisfaction and are here to assist you. Your positive shopping experience is our priority.